Welcome to Medicine Hat Family Service
“Friends of the Family”
Since 1966
Our Services
Counselling Services
We offer affordable counselling for individuals, couples, and families in our community, focusing on effective communication and connection skills. Our sessions address grief, emotional regulation, family transitions, parent-child interactions, and stress management. We also provide support for managing a range of feelings, including depression, anxiety, anger, and loneliness. Additionally, we offer specialized therapies such as EMDR and ART to help process trauma and replace negative imagery with positive change.
Group Facilitation
Our group programs are designed to offer a supportive and inclusive environment where individuals can connect, share experiences, and grow together. We provide a diverse range of groups tailored to meet the varied needs of our community, from emotional well-being and personal development to specialized support for trauma recovery. Through guided group sessions, participants can gain valuable insights, build meaningful relationships, and develop skills to navigate life’s challenges effectively. Our goal is to create a space where everyone feels heard, supported, and empowered on their journey to wellness.
We offer Employee Assistance Program (EAP) services to support employees dealing with personal or work-related challenges. Our EAP provides confidential, professional assistance designed to improve workplace performance, enhance overall well-being, and address a range of issues from stress and anxiety to work-life balance and conflict resolution. By offering expert guidance and support, we aim to help employees thrive both personally and professionally.
Employee Assistance Program Services
Recovery College and Caregiver Connections
Medicine Hat Family Service, Canadian Mental Health Association – Alberta and the Government of Alberta are excited to announce the return of Recovery College and Caregiver Connections to Medicine Hat and region. Please see the attached press release for more information, as well as the schedule for the upcoming courses in March. Please visit www.recoverycollegemedicinehat.ca for more information.
Schedule An Appointment
At Medicine Hat Family Service, we believe that everyone should have access to quality care, regardless of their financial situation. That’s why we offer a sliding scale for our fees, making our services affordable for everyone in our community. Depending on your financial circumstances, session fees can be as low as $8. We’re committed to helping you get the support you need without adding financial stress. Book your appointment today and take the first step towards a healthier, more balanced life.
Vision Statement
Medicine Hat Family Service envisions a thriving community where everyone has access to empathetic, responsive support. Through trauma recovery, preventative care, and inclusive mental health services, we aim to ensure the long-term well-being and resilience of all individuals and families.
Mission Statement
Medicine Hat Family Service provides accessible, high-quality, community-based counseling services tailored to mee the needs of Medicine Hat and surrounding areas. Our mission is to create safe, inclusive spaces for healing by offering trauma-informed care, counseling services, and preventative programs that foster mental wellness, stability, and resilience for all individuals and families in our community.
Meet the Team
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Celina Symmonds
EXECUTIVE DIRECTOR
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Mindy Castillo
ADMINISTRATION/RECEPTION
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Ben Feere
COUNSELLOR
BA Psych, MC, CCC
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Jennifer Copeman
COUNSELLOR
BSW, RSW
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Mark Walter
COUNSELLOR
RSW, BSW, MA
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Nora Bassingthwaighte
COUNSELLOR
MAMFT Masters in Marriage and Family Therapy
Meet the Board
Hailey Hauck
Tricia MacPhail Secretary
Jenna Poncsak
Mikala Zubrecki
Cam Jacques
Teri-Anne Bowyer
Bryden Bardal President
Ken Taylor Past President
Nathan Hutcheson Finance Chair
Contact Us
We're here to help! Whether you have questions about our services, need more information, or want to book an appointment, feel free to reach out. Our team is ready to assist you with any inquiries or concerns you may have. Contact us today, and let’s start the conversation.