Welcome to Medicine Hat Family Service

“Friends of the Family”

Since 1966

Our Services

Counselling Services

We offer affordable counselling for individuals, couples, and families in our community, focusing on effective communication and connection skills. Our sessions address grief, emotional regulation, family transitions, parent-child interactions, and stress management. We also provide support for managing a range of feelings, including depression, anxiety, anger, and loneliness. Additionally, we offer specialized therapies such as EMDR and ART to help process trauma and replace negative imagery with positive change.

Group Facilitation

Our group programs are designed to offer a supportive and inclusive environment where individuals can connect, share experiences, and grow together. We provide a diverse range of groups tailored to meet the varied needs of our community, from emotional well-being and personal development to specialized support for trauma recovery. Through guided group sessions, participants can gain valuable insights, build meaningful relationships, and develop skills to navigate life’s challenges effectively. Our goal is to create a space where everyone feels heard, supported, and empowered on their journey to wellness.

Employee Assistance Program Services

We offer Employee Assistance Program (EAP) services to support employees dealing with personal or work-related challenges. Our EAP provides confidential, professional assistance designed to improve workplace performance, enhance overall well-being, and address a range of issues from stress and anxiety to work-life balance and conflict resolution. By offering expert guidance and support, we aim to help employees thrive both personally and professionally.

Schedule An Appointment

At Medicine Hat Family Service, we believe that everyone should have access to quality care, regardless of their financial situation. That’s why we offer a sliding scale for our fees, making our services affordable for everyone in our community. Depending on your financial circumstances, session fees can be as low as $8. We’re committed to helping you get the support you need without adding financial stress. Book your appointment today and take the first step towards a healthier, more balanced life.

What We Do

We offer affordable counseling services for individuals, couples, and families, focusing on improving communication and addressing concerns like grief, stress, and family transitions. Our support covers a wide range of emotional challenges, including depression, anxiety, anger, and loneliness.

Mission Statement

Medicine Hat Family Service is a private, non-for-profit organization providing a diverse range of professional support and counselling services to individuals, couples, and families experiencing life's challenges.

Meet the Team

  • Celina Symmonds

    EXECUTIVE DIRECTOR

  • Mindy Castillo

    ADMINISTRATION/RECEPTION

  • Ben Feere

    COUNSELLOR

    BA Psych, MC, CCC

  • Jennifer Copeman

    COUNSELLOR

    BSW, RSW

  • Mark Walter

    COUNSELLOR

    RSW, BSW, MA

  • Nora Bassingthwaighte

    COUNSELLOR

    MAMFT Masters in Marriage and Family Therapy

Meet the Board

Bryden Bardal President

Hailey Hauck

Jenna Poncsak

Tricia MacPhail Secretary

Ken Taylor Past President

Teri-Anne Bowyer

Nathan Hutcheson Finance Chair

Leslie Zeller

Mikala Zubrecki

Contact Us

We're here to help! Whether you have questions about our services, need more information, or want to book an appointment, feel free to reach out. Our team is ready to assist you with any inquiries or concerns you may have. Contact us today, and let’s start the conversation.